The Grey Hotel

Where to start. The staff. Absolutely beautiful people. Every single one of them. I felt like I was talking to my best mate with every interaction. Nothing was too hard to accommodate and always with a smile. Marietjie and Lungi in particularly are just exceptional in managing this place. It’s close to the tourist hubs, city, Bo Kaap, bars, restaurants and shopping. Rooms are ample and the beds are heaven, bathrooms fresh and clean. Just a lovely experience all round.

Great location which is safe with a wonderful view. The service is great with fried ly faces and a will to satisfy the customers needs. Very clean and worth your money!

Honestly, everything was pretty much perfect, truly. But, the staff wins the show for The Grey hotel. We stayed for a week, and we were so looked after with warmth and friendliness, it was hard to leave the wonderful people we spent the week with. My husband and I worked remote for a week. TIP: If you do this, consider getting a room with the private balcony, you get a desk in there and it's easy to have private video calls for work, your all plugged in. Our room was super comfortable, great hair dryer (if it's important to you, this is a small bonus). Lot's of places to plug in to charge phones, laptops. The location is amazing, you are surrounded by wonderful restaurants with in a minute or two of walking, walking distance to the V&A, you can run (I felt safe, although perhaps it was naive, but I ran to the V&A then to the boardwalk in Seapoint so it's a great location if your a runner as well. Ubers were plentiful. There is also a small shopping mall with several coffee places, a grocery store, a place to buy a SIM if you need it, an ATM. There is even a very small pool on the roof, and as small as it is, I annoyed the staff by swimming back and forth for 45 minutes but I still got a wee swim in which was great. We had coffee in the reception every-morning and the gentlemen serving breakfast and coffee were a joy to spend the morning with. The neighborhood itself is sweet, on the edge of Bo Kaap, it does house many expensive houses that carry the colors of Bo Kaap but are homes to wealthy people so, it's feels safer (although, always be aware). If I were to return, with out a doubt, I'd stay here over and over again.

Location was great and safe. Great vibe from the hotel. Precious from the hotel was AMAZING! She went above and beyond to orient us. She also brought a pair of pants that were torn to the tailor to be fixed. She was great and really gave us good energy. She also helped us pick the right size room. Really cute hotel.

The location is perfect - right in the heart of De Waterkant. The breakfast was superb - there was a full menu with some truly delicious options. The room was nicely decorated and the bathroom included some really nice smelling shampoo and shower gel. The bed was comfy and overall it was a great stay.